Deloitte Job: Exciting Opportunity as a ServiceNow Administrator Analyst in USTT Hyderabad

About Deloitte Job

Deloitte is one of the largest professional services organizations globally, providing audit, tax, consulting, enterprise risk, and financial advisory services. It operates through a network of member firms in more than 150 countries and territories, employing over 330,000 professionals worldwide.

Job description

Function

Deloitte Support Services Private Limited

Service Area /Service Line

US Talent Transformation / USTT Digital & Analytics

Job level

ServiceNow Administrator

Professional qualification

Any Degree with a technical major such as B.E or B.Tech (Computer Science) or equivalent

Work experience

1-3 years of ServiceNow Administration experience

US Talent Transformation

The US Talent Transformation is the HR services center for the U.S. organization across all regions. The Digital Enablement team is focused on developing business-aligned solutions that provide an enhanced employee experience through innovative solutions which are efficient and effective. Our goal is to deliver high-quality service through world class technology solutions, strategic reporting, data visualization and analytics.

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Key Deloitte Job Responsibilities

• The ideal candidate will perform day to day support and maintenance, work with the functional team and coordinate support and development efforts to provide administration support in the HRSD ServiceNow Module.
• This role will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.
• Provide production support for the ServiceNow application through troubleshooting, problem analysis and determining resolution to correct issues.
• Be a key member of the team responsible for maintaining the health and stability of our ServiceNow applications.
• Developing and deploying minor enhancements requests from customers.
• End to end Triage support including coordinating with integrating applications and ensuring successful and timely issue resolution.
• Collaborate with ITS to understand the impacts of ServiceNow upgrade planning and execution.
• Support the configuration of the ServiceNow HRSD application including, Case, Knowledge, Tasks, Reports, and Portal updates.
• Supporting custom and standard reports being used within ServiceNow.
• Monitoring scheduled jobs/dependencies and job failure alerts to ensure timely error handling.
• Manage Instance Security, User/Group Access/Access Control Lists.
• Work with the product team to ensure user stories are developer-ready, easy to understand, and testable.
• Quality Assurance: Perform routine maintenance that includes performance monitoring and error identification/remediation.
• Analyze, troubleshoot, and fix identified ServiceNow system issues/operational support tickets.

Qualifications:

• Bachelor’s degree and 1-3 years of relevant work experience
• Detail-oriented with strong communication skills, both verbal and written
• Ability to identify risks and issues that could impact delivery, track and escalate when needed
• Problem solving skills and consultative approach with an ability to collaborate with team members on best practices
• ServiceNow System Administrator Certification is preferred.
• ServiceNow HRSD Implementation Certification is preferred.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 187112

How To Apply for Deloitte Job?

All interested and eligible candidates can apply for Deloitte Analyst – ServiceNow Administrator – USTT – Hyderabad Job online by the following link as soon as possible

1. Visit the Deloitte Jobs & Careers page through the provided link.
2. Browse available positions and select the Data Scientist/Data Analyst role.
3. Review the Deloitte job description and ensure you meet the eligibility criteria.
4. Click on the “Apply For This Job” button to start the application process.
5. Fill in your personal details, educational background, and work experience accurately.

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Services Offered:

1. Audit and Assurance: Deloitte provides audit services to verify the accuracy of financial statements and ensure compliance with regulatory requirements.
2. Consulting: Deloitte offers consulting services across various industries, helping clients with strategy formulation, technology implementation, operational improvement, and more.
3. Tax Advisory: Deloitte assists clients with tax planning, compliance, and advisory services, navigating complex tax regulations globally.
4. Risk Advisory: Deloitte helps organizations manage risks effectively through services such as cybersecurity, regulatory compliance, and crisis management.
5. Financial Advisory: Services include Mergers & Acquisitions (M&A) advisory, restructuring, valuation, and forensic investigations.

Industry Focus:

Deloitte serves clients across multiple industries, including financial services, healthcare, consumer products, technology, energy, and public sector organizations.

Global Presence:

Deloitte’s member firms operate independently but collaborate to provide seamless services to multinational clients. The firm emphasizes innovation, digital transformation, and sustainability in its service offerings.

Corporate Responsibility:

Deloitte places a strong emphasis on corporate responsibility, promoting diversity, equity, and inclusion within its workforce, supporting community initiatives, and advocating for sustainable business practices.

Innovation and Technology:

Deloitte invests in innovation and technology to deliver cutting-edge solutions to its clients, leveraging advanced analytics, artificial intelligence, and digital platforms.

Reputation and Recognition:

Deloitte is recognized globally for its leadership in professional services, consistently ranking among the top firms in various industry surveys and publications.

In essence, Deloitte plays a pivotal role in shaping the business landscape by providing comprehensive professional services tailored to meet the evolving needs of its diverse clientele worldwide.

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